Terms & Conditions

1. The service

Fulmara helps marketing agencies and their business customers collect leads from ads and forms, assign them to branches and callers, and follow them to a result. We may improve, change or stop features, and will give notice of any change that affects what you have paid for.

2. Accounts and approval

• An agency registers, gives true company details and documents, and is approved by us before use. We may ask for more information or refuse or pause an account that cannot be verified.
• The agency is responsible for its users, for keeping sign-in details and codes safe, and for everything done with its account.
• Branch supervisors and staff use the service under the agency's account and must follow these terms.

3. Packs, prices and payment

• Service is sold in packs of ad accounts and users at the prices shown to you at the time of purchase. Prices are locked for each account when it is created.
• Amounts are payable in advance for the period you choose (monthly or yearly), plus applicable taxes.
• If an account is not renewed, it is paused after the grace period shown on your dashboard. Leads are not received while it is paused.
• Fees paid are not refundable, except where the law requires or where we state otherwise in writing.

4. Your data and your leads

You own the lead data and other content you put into Fulmara. You allow us to store and process it only to provide the service, as described in our Privacy Policy. You are responsible for having the right to collect and contact the people whose data you bring in.

5. Acceptable use

You agree not to:

• use the service for anything unlawful, misleading or abusive, or to send spam,
• contact people against their consent or against telecom and marketing rules that apply to you, including registered do-not-disturb preferences,
• break the rules of Facebook, Instagram, Google or any other platform you connect,
• try to get into data that is not yours, probe or disturb the service, or copy or resell it, or
• upload malicious files or false documents.

We may suspend an account that breaks these rules.

6. Third-party platforms

Connections to Facebook, Instagram, Google, WhatsApp, email and payment providers depend on those companies. Their own terms apply, and changes or outages on their side may affect Fulmara. We are not responsible for them.

7. Availability and no warranty

We work to keep the service running, but we do not promise it will be uninterrupted or error-free, or that every lead will arrive (for example if a platform fails to send it). The service is provided "as is". You should keep your own records of anything critical.

8. Limit of liability

To the extent the law allows, Fulmara is not liable for indirect or consequential loss, or for lost sales, profit or data. Our total liability for any claim is limited to the fees you paid us in the 12 months before the claim.

9. Ending the agreement

You may stop using the service at any time. We may suspend or end an account for breach of these terms or non-payment. After closure we delete data as described in the Privacy Policy.

10. Changes to these terms

We may update these terms. The date above shows the latest version. Continued use after a change means you accept it.

11. Law and disputes

These terms are governed by the laws of India. The courts at Hyderabad, Telangana have exclusive jurisdiction.

12. Contact

Fulmara (OPC) Private Limited · CIN U62010TS2026OPC224644. Write to us vihang.comm@gmail.com or by post at H.No.6-3-1093/406, V V Vintage Boulevard, Somajiguda, Nampally, Hyderabad - 500082, Telangana, India.